To receive free spins:
- Wager at least ৳200 on selected slots games each week and receive 20 free spins in your account the following day.
- During special promotions, 10 no-deposit free spins are available immediately upon registration.
- Winnings from free spins go directly to your bonus balance and can be withdrawn once the specified wagering requirement is met.
- Log in every day and click the "Today's Reward" banner on your dashboard.
- Log in 7 days in a row and your bonus grows each day — reaching up to ৳300 on the seventh day.
- Missing a day resets the counter back to 1.
Example: You deposit ৳1,000 and receive a ৳500 bonus. A 20× wagering requirement means you need to place a total of ৳500 × 20 = ৳10,000 in bets.
Calculation by game type:
- poker & Sports Betting: Every bet counts 100% toward the requirement — the fastest way to clear your wagering.
- Slots: Generally counted at 100%, though some progressive slots count at 50%.
- Live Casino (Baccarat, Roulette): May count at 25%–50%.
- Blackjack: Typically 10%–25%.
- Sports Betting: Minimum ৳50 per bet. You can add up to 15 selections on a single bet slip.
- poker (Cash Game): At micro-stake tables, blinds start as low as ৳1/৳2. Buy-ins typically start from ৳100.
- Poker (Tournament): Freeroll tournaments have no entry fee. The lowest buy-in starts at ৳50.
- Slots: Minimum ৳1 per spin. Most games accept bets from ৳0.1 up to ৳5,000.
- Live Casino (Baccarat / Roulette): Minimum ৳100 per hand or round.
- Lottery: Tickets start at just ৳20 each.
To view your betting history:
- Log in → tap the profile icon → select "My Bets" or "Bet History".
- You can filter by date, game type, and result (win / loss / ongoing).
- All bets from the last 90 days are stored here. For older data, submit a request to support.
- Go to Profile → "Transactions" or "Transaction History".
- The date, amount, method, and status (successful / pending / failed) of every deposit and withdrawal can be viewed here.
- Bonus credit and debit history is also available here under a separate tab.
How to read decimal odds: Total potential winnings = Stake amount × Odds.
Example: You place a ৳1,000 bet at odds of 2.50. If you win, you receive ৳1,000 × 2.50 = ৳2,500 (profit: ৳1,500).
What the odds number means:
- Below 1.50: Heavy favorite — high chance of winning, but a smaller return.
- 2.00: The bookmaker considers both teams equally likely to win.
- 3.00 or above: Underdog — lower chance of winning, but a bigger payout if they do.
If it still hasn't arrived after 5 minutes, follow these steps:
- Check the transaction status in your payment app (bKash/Nagad) — if it shows "Successful," the funds should have reached Poker BD.
- Log in to Poker BD and check your transaction history for any entries marked as "Pending".
- Refresh your browser and check your balance again.
- If your payment app shows "Failed", the amount is typically returned within 5–15 minutes.
- Email support@poker-bd.com with your deposit transaction ID (TrxID) or a screenshot.
- Most issues are resolved within 1 hour.
Reason 1 – Entering the wrong password repeatedly:
- After 5 incorrect password attempts, your account is automatically locked for 15 minutes.
- Wait 15 minutes, then try again. You can also log in via OTP — no password needed.
- If a login is detected from an unrecognized device or location, your account may be temporarily suspended.
- A verification SMS will be sent to your registered mobile number — enter the code to unlock your account.
- If KYC is not completed before your first withdrawal, the withdrawal portion may be locked — but you can continue playing.
- Upload a photo of your NID — this is usually resolved within 30 minutes.
- Multiple accounts or unusual transaction patterns may trigger a review lock on your account.
- Contact us directly at support@poker-bd.com with your NID and mobile number.